FREE SHIPPING WORLDWIDE ON ALL ORDERS

SHIPPING

DELIVERY

FREE SHIPPING WORLDWIDE!

 

Do you ship Australian Post FREE?

YES. All Australian orders are FREE Postage

 

Can I have my order posted overnight?

YES, there is an overnight and express postage option for any address in the Australia Post Next Day delivery network your orders place Monday-Thursday before 12:00pm AEST will arrive between 7am and 5pm the next day. 

If you are unsure if your address is within the Australia Post Next Day delivery network please check your state and postcode by clicking here. If your address is outside the network it will not be overnight but it will be the fastest delivery option available.

[Timing of delivery is subject to payment authorization and stock availability.We do not dispatch or deliver at weekends or public holidays. Fawnstar cannot be held responsible for late or failed deliveries for reasons outside of its control e.g. in the cases of adverse weather conditions, incorrect delivery address not due to our error.]

  

Can I sign for my parcel to ensure it is safe?

YES. A signature on delivery will be optioned on all parcels to ensure saftey of your parcel. If you are not at home at the time of delivery a calling card will be left to collect at a selected Australia Post Office.

 

Delivery Confirmation and Contact Details

 Some countries tracking is not available. Alternatively, you can contact us:

- via email to hello@fawnstar.com

- between 9am and 9pm (AEST) weekdays via Instagram. [Note, if contacting us via Social Media, please Private or Direct Message us so as to get an immediate response and keep your personal details private; and

Gift Wrapping?

All orders arrive packaged in a Fawnstar box which is suitable for gift giving.

 

INTERNATIONAL DELIVERY

Is international shipping FREE?  

YES. Free international shipping is available worldwide (except Monaco).

 

How long does shipping take?  

3-10 business days from date of dispatch. [NOTE: Occasionally delays from your local authorities can occur to clear the parcel through customs].

 

Can I get International Express Shipping?  

YES. International Express Shipping is available to selected countries for an extra cost - on the final page of check out you will have an option of Express if it is available to your address. International Express Shipping is non refundable. 

 

How long does International Express Shipping Take?  

2-5 business days to most major cities from date of dispatch. [NOTE: Occasionally delays from your local authorities can occur to clear the parcel through customs].

 

Where is my tracking number?  

When your parcel is dispatched we will send you a notification email with your tracking number and a link to view your parcel (online tracking service is not available to all countries).

 

How do I contact you if I have an enquiry with shipping?  

Email us at hello@fawnstar.com if you have any questions or concerns.

 

Gift Wrapping?

All orders arrive packaged in a Fawnstar box which is suitable for gift giving.

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