Item Customizations

Our warranty ensures your peace of mind. For a period of 12 months from the date of purchase, we stand behind our commitment to address any material or workmanship issues with your jewelry. If damage occurs, simply reach out to us, and we'll fix your item or collaborate to find a satisfactory resolution.

We design & create handcrafted, responsibly sourced pieces designed for longevity. Our confidence in the product's quality is reflected in the12 month coverage. It's important to note that the warranty does not extend to lost items, normal wear and tear-related issues (such as a bent earring or broken chain), improper use or storage, and any modifications performed by a third party unrelated to Fawnstar. Please note also that earrings that are for pierced ears cannot be returned due to health and safety policies, however may be fixed or replaced.

Please be aware that items acquired through a third-party vendor, beyond Fawnstar.com and Fawnstar stores, are not covered by Fawnstar's warranty. In such cases, we recommend contacting the specific vendor from which the items were purchased for assistance.

If you would like to know more about our warranty please click here >

Free international shipping on all orders over $70 USD

All orders fulfilled within 48hrs

US- Standard shipping: 2-10 days

UK & Europe - Standard shipping: 3-12 days

AUS - 1 day shipping

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